I have never purchased a Chanel product prior to this one. I hadn't the slightest idea of what I wanted to try first with all the beautiful shadow quads, foundations, and lipsticks so while I was browsing the Chanel rep asked if she could help me out. After telling her how I was checking out Chanel for the first time her recommendation was to try the Ecriture de Chanel Automatic Liquid Eyeliner.